Salon Scheduling
Our scheduling has been designed to give you and us the maximum amount of time we need. So we ask that you help us by being on time for your appointment. We also recommend scheduling your next appointment prior to leaving the salon to help ensure your choice of times.

Spa Scheduling
We want you to totally relaxed when you come see us and we never want to rush your treatment. So we encourage you to arrive a few minutes prior to your appointment to allow time to change into a robe and slippers, place your valuables in a personal locker, then relax and enjoy a beverage in our Quiet Room. We also recommend scheduling your next visit prior to leaving the spa.

• When booking appointments, please inform us if you have any significant health issues or if you may be pregnant.
• Remember to request extra time between appointments if desired
• Please note that all treatment times are approximate.

Cancellation Policy
Quite often, we have a waiting list of clients hoping to get a last-minute appointment, so we would appreciate 24 hours' notice of cancellation. However, to avoid a cancellation fee of 50% of scheduled service(s), we require 5 hours' notice.

Gratuities
Gratuities are not included in prices for any salon or spa services or packages.

Prices and Return Policy
All prices subject to change. All sales, including services, are final.

Courtesy
Our spa is a place for you to relax in a tranquil setting. We request that all cell phones be turned off and that guests speak quietly while in the spa.

Children
We do not service children that need to be accompanied by an adult. Conversely, children may not sit with adults who are being serviced. Children under 10 are not permitted without adult supervision. Due limited space, no strollers are permitted in the back of the salon.

Private Parties
For groups of 3-5 people or parties of 6 or more, please speak to one of our party coordinators who will help you plan a special day everyone will appreciate.

• Please allow 4-6 weeks for all requests
• A non-refundable 50% deposit is required to secure reservations for large parties. Balance is due 14 days prior to scheduled appointments.
• Parties of 6 or more who wish to cancel must do so at least 14 days in advance. Groups of 3-5 must give 72 hours notice of cancellation.
• A credit card is required to secure all reservations